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Services

Focus on the field of intelligent robots, make work and life easy and happy

Service Philosophy

Absorbed Service From CASUN
Absorbed
Professional Service From CASUN
Professional
High Quality Service From CASUN
High Quality

Service Procedures

Product Inquiry
Product Inquiry
Project Solution
Project Solution
Technical Agreement
Technical Agreement
Sign Contract
Sign Contract
Products Customization
Products Customization
Technical Support
Technical Support
After-sale Service
After-sale Service
Service Network

Service Network

  • 8 branches/offices domestic

  • 30 agents/distributors overseas

  • 36 service coverage points

Service Content From CASUN

Service Content

Pre-sale

Casun adheres to the quality management philosophy of "quality first, reputation fundational, management-oriented, and service sincere", the factory has continuously improved its quality management system and has passed CE certification, CR certification, and ISO9001:2015 quality system standard certification.


After-sale

Casun is process-oriented and data-based managed. The operation process is strictly implemented in accordance with the established standards, from design & development to component selection/supplier assessment/material inspection/process inspection/finished product testing, the whole process guarantees high quality of AGVs.


Training

During the manufacturing process of AGVs, Casun performs strict quality inspection standards and comprehensive test cases, supplemented by professional testing equipment and 1:1 simulation test methods, so as to make AGVs working stably on-site.


Proposals From CASUN

Proposals

Casun provides one-stop project solutions throughout the whole process by focusing on customers' needs. Our company is process-oriented and data-managed, the operation process is strictly implemented in accordance with the established standards. During the AGV manufacturing process, Casun performs strict quality inspection standards and comprehensive test cases. In order to ensure the accuracy and completeness of product inspection, Casun equips AGV simulation field runway test field and Gauss meters.

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